February 17, 2023 at 8:13:30 PM UTC

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https://sparq.stanford.edu/solutions/opt-out-policies-increase-organ-donation

> “In… opt-out countries, more than 90% of people register to donate their organs”

> “In… opt-in countries, fewer than 15% of people register.”

Thinking today about what harmful defaults our industry encourages, too.

7 replies

Doug Parker 🕸️ 37 min later

@zachleat We should always keep in mind that 90% of users won't change the default in just about any capacity. We have a responsibility to pick the best defaults we can and think critically about them.
1. Nitin 1 hr later
  
  @develwithoutacause @zachleat A couple of years ago, the default on installing software was to have no authentication & to listen for network connections to make it easy for someone to try it. Turns out they didn’t change the defaults when going into a production environment & then they complained about getting hacked. Media firms would write in headlines, “Software X was hacked,” as though trying to say burglars hacked a door when instead the door was wide open.
Eric Carlisle 37 min later

@zachleat : That's definitely a can of worms! I'm thinking about all the prompts where we're asked to opt one way or another:
1. User agreements for software installation.
2. Permission prompts, largely for mobile apps.
3. GDPR privacy prompts for EU sites.
4. Login to unsubscribe. 🤦‍♂️
1. Zach Leatherman 40 min later
  
  @ericcarlisle oof yeah, framework telemetry opt-out is another one that I thought of
Lea Verou, PhD 46 min later

@zachleat Yes!! I've been saying this FOR YEARS. If it takes effort to donate, most people just keep postponing it forever — or never think about it. And one day, it's too late. And relatives are usually too heartbroken to donate.
Will Boyd 3 hr later

@zachleat haha this struck a nerve in me I haven't thought about in years.
When I was a teen and got my driver's license, my mom told me not to be an organ donor because she felt weird about it.
Then my mom renewed hers a few weeks later and became an organ donor when she realized you got a discount for it.
She laughed it off but I was so pissed that me wanting to do the right thing was worth less than her $10 discount.
Sorry, venting, tangent, I agree with your point. 😄
1. Zach Leatherman 3 hr later
  
  @lonekorean parents say the wildest things 🫣