7 replies

1. Private reply 2 min later
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2. Matt Stein 6 min later

   @zachleat This! Every time I’m answering questions to verify my identity on a call, I wonder when it’s the other person’s turn.

   1. Zach Leatherman 11 min later

      @mattrambles yeah! I’ve been thinking about this—how do you verify that a caller is with the service they claim to be representing? The safest thing is for me to call in to an official verified phone number

      1. Matt Stein 22 min later

         @zachleat Best model I’ve seen for this is with city employees in a few places I’ve lived, who offer a badge or ID number as part of a fresh call or visit—which the diligent googler can verify on the city’s website.

         1. Zach Leatherman 30 min later

            @mattrambles even then you have to evaluate the way that information is divulged. If anyone can lookup an ID number via a name: 🚩

            1. Matt Stein 33 min later

               @zachleat True. It’d be nice to exchange public keys but I can’t imagine that happening.

               I assume at some point I’ll be living in the woods contemplating my identity misstep. 🤷‍♂️