September 17, 2025 at 3:35:11 PM UTC

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hmm — the favicon for microsoft.com has been broken for at least a week now

Also posted to Mastodon.

36 replies

Ben Myers Bluesky 2 min later

Seems to work fine for me on Vivaldi for macOS. What browser are you using?
1. Zach Leatherman Bluesky 6 min later
  
  hmm — not in Vivaldi either, but I tested in Safari, Firefox, and Chrome.
  
  the US site, to be specific
  1. Kilian Valkhof Bluesky 9 min later
    
    The NL site too, super broken.
    
    The shortcut icon is www.microsoft.com/favicon.ico?v2 and that returns a 200 code but a broken image.
    1. Ben Myers Bluesky 12 min later
      
      Thanks, y'all! I'll pass this on best I can.
      1. Zach Leatherman Bluesky 13 min later
        
        thank you! 😍
      2. Kilian Valkhof Bluesky 13 min later
        
        from: Ben
        to: Satya
        
        hey buddy, favicon's broken!
    2. Mary Branscombe Bluesky 20 min later
      
      works just fine in Edge for the US and US sites
      1. Zach Leatherman Bluesky 30 min later
        
        huh — I’ve tested on multiple computers and that isn’t my experience on Edge either
        
        Zach Leatherman Bluesky 33 min later
        
        just tested on a Windows machine — also broken there
        
        Mary Branscombe Bluesky 51 min later
        
        Working on my Windows 10 and Windows 11 PCs in shipping Edge from the UK (for both US and UK sites); Edge deprecates favicons so I have to click in to the address bar to see it but it's there and on the title bar
        
        Mary Branscombe Bluesky 51 min later
        
        I'd guess at a CDN thing
        
        Mary Branscombe Bluesky 54 min later
        
        I have Privacy Badger enabled, uBlock Origin and tracking protection set to strict and I still see the favicon - an ad blocker *might* cause problems but I still guess CDN
        
        Ingvar Stepanyan Bluesky 1 hr later
        
        Doesn't work for me either, www.microsoft.com/favicon.ico returns a clearly broken image file.
        
        Alex Bluesky 55 min later
        
        This might be a stupid question, but did you check in incognito?
        
        Zach Leatherman Bluesky 1 hr later
        
        fwiw I tested in plenty of hardware/software/VPN combinations
        
        the problem is that microsoft.com points to www.microsoft.com/favicon.ico?v2 in markup (which is a corrupted icon per multiple image editing tools I tested)
        
        Alex Bluesky 1 hr later
        
        This is more a question for those who have it working.
        
        The favicon is usually cached for a year, so it's displayed for many. Although, it's possible in some countries it's cached at the CDN level and is still being served...
        
        Kilian Valkhof Bluesky 17 hr later
        
        It's fixed for me!
Private reply Bluesky 10 min later
1. Zach Leatherman Bluesky 11 min later
  
  if you’re cold, your icon is (in) cold (storage) — let it inside
2. Zach Leatherman Bluesky 12 min later
  
  (incredible work)
Max Fenton Mastodon 12 min later

@zachleat ai could fix it
1. Zach Leatherman Mastodon 18 min later
  
  @maxfenton ai could never!!
  1. Max Fenton Mastodon 25 min later
    
    @zachleat
Axel Rauschmayer Mastodon 21 min later

@zachleat Doesn’t seem to be their favorite icon!
1. Zach Leatherman Mastodon 24 min later
  
  @rauschma this should be called a dislikicon
2. Thomas Steiner Mastodon 15 hr later
  
  @rauschma @zachleat I'm here for this kind of humor! 😂
Zach Leatherman Mastodon 46 min later

trying not to read too much into microsoft.com using adobe experience manager
1. Gabriel N Mastodon 1 hr later
  
  @zachleat my Adobe Experience has been as good as the Apple Intelligence.
  Talk about a conflict there.
2. Mike Hostetler Mastodon 1 hr later
  
  @zachleat they deserve each other
Alex Bluesky 59 min later

I found original favicon. It was lost on September 4th!
web.archive.org/web/20250903...
1. Alex Bluesky 1 hr later
  
  What's more, the problem isn't related to the tests (at least not the actual testing) or query parameters. On September 3rd, the file with ?v2 was still working. Then either they updated the response of this file, or they simply lost the files.
  
  I don't know why I checked this 😅
  1. Zach Leatherman Bluesky 1 hr later
    
    good investigation!
Den Bluesky 15 hr later

Maybe Copilot still trying to fix automatically...
Alex Bluesky 22 hr later

Looks like the favicon is back. Butterfly magic!
Zach Leatherman Bluesky 22 hr later

it’s fixed! thanks to the folks that escalated my terrible social media bug report
Zach Leatherman Mastodon 22 hr later

it’s fixed! thanks to the folks that escalated my terrible social media bug report